We are based in Melbourne and are backed by 16 years of customer service experience. Giving you the reassurance that every guest is looked after in a professional and friendly manner. When enlisting Phone Bookings Service you can rest easy knowing every call that comes into your business will be answered, or (when outside of business hours) called back by a friendly Australian based professional whose number one goal is to provide outstanding customer service. We are committed to knowing everything we need to know about your business. Your guest will feel like they have called your office and are speaking to a well informed and friendly staff member.