Customer Service, Spare Parts and After Sales

La Marzocco

  • Date Listed: 2018-8-15
  • Location: Alexandria NSW, Australia sydney 2015
  • Salary: Not specified
  • Industry: Advertising and Marketing
  • Position: Sales
  • Work Type: Full Time Work

Our Customer Service, Spare Parts and After Sales support person is responsible for helping us to continually develop and uphold our excellent standards of support for our customer network. Knowledgeable after sales and spare parts support services delivered in accordance with the exceptional standards of La Marzocco are key in this role.

Our Customer Service, Spare Parts and After Sales support person is responsible for helping us to continually develop and uphold our excellent standards of support for our customer network. Knowledgeable after sales and spare parts support services delivered in accordance with the exceptional standards of La Marzocco are key in this role.

Founded in Florence Italy in 1927, La Marzocco is a world leader in espresso coffee machine innovations. We sell high quality, uniquely designed commercial and domestic coffee machines as well as supply genuine parts throughout Australia.

Our highly experienced team is based in Sydney and Melbourne and work closely with other coffee industry leaders to bring passion, expertise and innovation with the goal to provide the customer and the end user with an overall great coffee experience.

This is an outstanding opportunity to join a global industry leader. You will be provided with comprehensive training and continue to be supported by a vibrant and dynamic management team that is committed to your success.

 

Role

This role recognises the importance of building strong partnerships with our customers and business partners to best understand and meet their needs through the delivery of exceptional and knowledgeable customer service. You will lend your expertise to our customers to better perform in conjunction with La Marzocco and our equipment solutions.

 

Key Responsibilities:

  • Customer service support
  • Spare parts support
  • Warranty process
  • After sales support
  • Health and Safety

To be successful in this role you will:

  • Demonstrate the ability to network and build strong professional relationships
  • Possess a strong customer service ethic
  • Have excellent communication and interpersonal skills
  • Have enthusiasm for the La Marzocco Brand
  • Have an interest in machinery & a love for coffee
  • Be familiar with minimum basic IT and reporting software
  • Show ability to plan and manage both time and key tasks
Apply Now
  • Date Listed: 15.8.2018
  • Location: Alexandria NSW, Australia
  • Salary: Not specified
  • Industry: Advertising and Marketing
  • Position: Sales
  • Work Type: Full Time Work

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