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Customer Experience Team Member

Flowers Across Australia - Flowers Across Melbourne

  • Date Expired: 2019-02-21
  • Location: 45B Quinn St, Preston VIC, Australia melbourne 3072
  • Salary: Not specified
  • Industry: Retail
  • Position: Sales Assistant
  • Work Type: Casual Work

At Flowers Across Melbourne we are taking floristry to the next level via technological, logistical and operational innovation. We're a young team who like to work with big ideas and we're always thinking with a "what's next" perspective. We drive our business' success by being passionate, working smart and having fun while we're doing it.

  • Great team vibes
  • Learn lots at a successful online business
  • Food treats including cake!

+ Are you a creative problem solver?

+ Do you like puzzle and strategy games?

+ Are you highly organised and a list maker?

+ Do you possess a good knowledge of the Melbourne area?

+ Can you be both headstrong and an effective listener at the right times?

 

If you answered 'no' to any of the above, this role probably isn't right for you.

 

The Role:

You'll join a young team to help our customers send flowers to family and friends throughout Melbourne.

The role is diverse and challenging. Duties include:

+ Planning and directing Flowers Across Melbourne's daily order delivery routes

+ Preventive and responsive problem solving for driver and delivery issues

+ Providing phone, email and chat support to customers as needed

+ Administrative office tasks

+ Other duties as directed

 

You'll have the opportunity to own the role, operate autonomously and develop logistical operations to provide industry leading customer expereince. We celebrate wins, and learn from mistakes, so that we can turn them into more wins. We like positives vibes and working hard.

The hours are 12pm-6pm Monday to Friday with some alternate hours during training.

  • Date Expired: 21.02.2019
  • Location: 45B Quinn St, Preston VIC, Australia
  • Salary: Not specified
  • Industry: Retail
  • Position: Sales Assistant
  • Work Type: Casual Work

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