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Customer Support Coordinator

Skyline Creative

  • Date Expired: 2019-02-25
  • Location: 87-103 Epsom Rd, Rosebery NSW, Australia sydney 2018
  • Salary: Not specified
  • Industry: Media and Digital
  • Position: Production
  • Work Type: Full Time Work

We are looking for a talented individual with awesome customer service, project management and coordinating skills, who can assist with the coordination of work and the scheduling of our creative personnel on the road and in the studio.

  • Join a growing, industry leading video and content agency
  • We are people focused, collaborative and encouraging
  • A small boutique agency feel, with the ability to evolve the role and get creative with it

Skyline Creative is a boutique, holistic marketing provider, creating unique and engaging video, photography, copy and floorplan content across luxury real estate, architectural and lifestyle brands.

Primarily focused and tasked with driving our core content, main responsibilities include,

  • To address client requests and take production bookings.
  • Assign creatives and other crew to bookings.
  • Nurture client relationships
  • To create and set project milestones & deliveries.
  • Work closely with departmental heads to assign tasks and briefs.
  • Coordinate and track the progress of deliverables and targets to deadlines.
  • Resolve any impasse between your team, departments, and resources, communicating resolutions as necessary.
  • Maintain strong knowledge across multiple media projects.
  • Ensure client briefs and styles are maintained.

Joining a dynamic team based out of the creative hub of La Porte space in Rosebery, our Customer Support Coordinator will work well with people, be detail focused and have the ability to balance both the customer service and admin aspects of the role.

Ideal applicants will possess,

  • Passion for studio production
  • Experience in taking client bookings or scheduling crews
  • Meticulous eye for detail
  • Experience in meeting deadlines and problem solving when delays occur
  • Exceptional ability to identify and communicate the needs of the studio, and the assertiveness to get things done

Knowledge of photography/video/media post-production is desirable, but not essential. We are happy to train in the technical aspects, as long as enthusiasm and a driven attitude is present. 

If this sounds like you and you are looking to contribute and help grow our studio in a creative environment please apply with a PDF cover letter and CV detailing your experience and why you feel you would be suited to the position. Please note only shortlisted applicants will be contacted, generally 1-2 weeks after application. 

We look forward to hearing from you!

  • Date Expired: 25.02.2019
  • Location: 87-103 Epsom Rd, Rosebery NSW, Australia
  • Salary: Not specified
  • Industry: Media and Digital
  • Position: Production
  • Work Type: Full Time Work

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