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Front of House Manager

Tivoli Road Bakery

  • Date Expired: 2019-04-16
  • Location: Tivoli Road, South Yarra VIC, Australia melbourne 3141
  • Salary: Not specified
  • Industry: Hospitality
  • Position: Hospitality Management
  • Work Type: Full Time Work

This is a great opportunity to manage a small team of vibrant young people with the enthusiasm to deliver high quality service and continue the legacy of providing the South Yarra community with a place to come and sit with friends and family enjoying coffee and pastry. Tivoli Road Bakery is an extremely important part of the South Yarra landscape

Key Duties Include

Wholesale management – Communicating with the Head Baker/Baking team regarding wholesale orders and ensuring they are changed on the specified invoice

Daily wholesale invoicing – via XERO software

Setting up standing orders on a weekly basis for wholesale clients

Cash up and Lock up procedures

Keeping customer service to a high standard

Maintaining the community vibe – we have high volume of regular customers pass through the bakery on a daily basis, including people who live near by and work near by. Being familiar with names of customers is a MUST

Maintaining a friendly, clean and efficient work environment

Keeping an up to date cleaning schedule

Ordering of FOH packaging and some retail products

Front of house roster using rostering software Deputy

Managing Front of House Team

Weekly Management meetings with Head Baker and Business owners

Monitoring daily customer orders via telephone and email

Responding to catering enquiries

 

To Be Successful in this role you will need to possess

An eye for detail

The ability to lead and motivate

A high level of initiative

Experience in a management or supervisor role

A sense of humour

A high level of communication and customer service skills

The successful applicant will be joining a friendly team who are supportive, encouraging and welcoming. This is the perfect position for someone wanting to provide a high standard of customer service to a great community.

 

If you feel you are the right person for this role, please apply online by submitting a cover letter and a copy of your resume.

  • Date Expired: 16.04.2019
  • Location: Tivoli Road, South Yarra VIC, Australia
  • Salary: Not specified
  • Industry: Hospitality
  • Position: Hospitality Management
  • Work Type: Full Time Work

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