To oversee the running of a busy regional bakery
• Ensure adherence to systems, policies, procedures, and productivity standards.
• Complete weekly rosters in a fair and consistent manner and within budget requirements.
• Strive to achieve financial objectives, analysing variances and initiating corrective actions.
•.Take on responsibilities from the current manager
.Use automated computer systems to understand and control the financial aspects of the business including revenue and stock control
.Minimise wastage, reviewing standard operating procedures and looking for ways to change inefficiencies
.Have a thorough understanding of health and hygiene regulations and be responsible for compliance with the relevant regulations
.Build repour with new and repeat customers to understand their experience and monitor customer satisfaction
.Develop strategies to continually improve customer satisfaction including training and supervising staff to ensure they provide the best possible service.
.Demonstrate strong work ethics and a 'can do' attitude to motivate the team and maintain good relationships
.Lead, train, empower, and provide support to a small team of young front of house staff
.Train front of house staff as required.
.Work in conjunction with the head pastry chef to maintain the smooth running of a busy and successful business