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Retail Sales Administrator

Mondopiero

  • Date Expired: 2020-02-13
  • Location: 28 Brunswick Street, Fitzroy VIC, Australia melbourne 3065
  • Salary: Not specified
  • Industry: Retail
  • Position: Store Manager
  • Work Type: Full Time Work

Mondopiero is seeking an experienced, passionate, reliable, dedicated and flexible individual to join the Mondopiero team. The Retail Sales Administrator position provides excellent, detailed and efficient retail sales administration and operations to support the sustainable growth of the business and customer service/ experience.

Mondopiero

Founded and owned by designer, former high fashion retailer and restaurant owner, Piero Gesualdi in December 2015, Mondopiero is a Melbourne design and retail experience providing a unique and inspiring in-store and online experience for a curated collection of homewares, furniture, art, personal accessories, fashion and beauty products sourced from around the world. Mondopiero is also the exclusive importer and stockist of some leading interior design brands and works directly with designers, architects and specifiers.

Mondopiero is open Monday to Saturday from 10 am to 5 pm and closed on Sunday. In November and December open hours change for the Christmas trading period.

Position Summary

The Retail Sales Administrator position provides excellent, detailed and efficient retail sales administration and operations to support the sustainable growth of the business and customer service/ experience.

The position is varied and offers a flexible, reliable and driven individual with at least two years of experience in a similar role to grow with the business. Working closely with the owners, the role will support the vision and the growing needs of the business.

The successful candidate will have:

  • excellent operation, organisation and time management skills.
  • strong attention to detail and be data driven.
  • excellent communications and interpersonal skills.
  • strong Microsoft Excel and Word skills.
  • knowledge of Lightspeed, Mailchimp and Shopify, although not essential.
  • strong work ethic and be a motivated multi-tasker.
  • previous experience in administration and/or reporting and analysis is desirable.
  • an understanding and experience in design retail and the design industry.

Key Responsibilities and Tasks

The Retail Sales Administrator position is an integral role to Mondopiero’s in store and online sales presence providing high-level and detailed support to the business’ operations and customer service/ experience.

Responsibilities and tasks include, but are not limited to:

  • Importing and transport coordination and logistics.
  • Product Costings.
  • Entering and maintaining accurate inventory system.
  • Maintaining accurate customer data, after sales and after care, customer orders, transactional data.
  • Providing financial, ecommerce and marketing reports.
  • Supporting accounts administration.
  • Assisting with online platform maintenance including Shopify website platform and Mail Chimp database.
  • Assisting with the organization of promotional events and activities.
  • Assisting with in-store and online sales including responding to customer enquiries, packaging, sending purchases and providing after-sales service as required.
  • Building rapport / working with existing and new customers to achieve retail and commercial sales.
  • Providing accurate product information, specifications and quotations.
  • Documenting sales transactions using in-store POS including creating Client Orders/Layby, processing payments at POS/Telephone Sales.
  • Opening and/ or closing the store when required including end of day finance tasks.
  • Assisting with rostering.
  • Date Expired: 13.02.2020
  • Location: 28 Brunswick Street, Fitzroy VIC, Australia
  • Salary: Not specified
  • Industry: Retail
  • Position: Store Manager
  • Work Type: Full Time Work

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