Reservations & Events Co-ordinator

The Speakeasy Group is a growing hospitality company comprising of venues in both Melbourne and Sydney with an expansive and established event offering and reputation for exceeding guest expectations on every level. 

This is a fantastic opportunity for an experienced Events and Reservations Coordinator to expand and grow within a dedicated team of hospitality professionals while working in a fast paced, exciting environment. Please note this role is based out of Melbourne Head Office.

The successful candidate will possess the following:

• High organisation skills with close attention to detail
• Genuine passion for and previous experience in the hospitality industry
• Customer service driven focus with a legitimate eagerness to satisfy guests needs including an urgency to respond to enquiries and communication
• Friendly and professional phone manner and the ability to recall information quickly for clients and enquiries
• Excellent written communication skills including emails and reporting
• Ability to work autonomously while communicating with venues and management across multiple venues
• Basic knowledge of social media and marketing
• Confidence in navigating Microsoft Office programs
• Experience in reservation software including but not limited to Guest Centre
• Willingness to perform in a team environment including flexibility in tasks required and support to other departments of the group
• The ability to remain calm under pressure
• Honest and transparent work ethic

If you are looking to continue to build your career within a dedicated team of hospitality professionals while working in a fast paced, exciting environment then please apply with a brief cover letter and resume to tracy.a@speakeasygroup.com.au

All applications will be treated confidentially.