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Restaurant Reservations Administration

Phone Bookings Service

  • Date Expired: 2021-06-13
  • Location: Working from home melbourne
  • Salary: Not specified
  • Industry: Hospitality
  • Position: Front of House & Guest Services
  • Work Type: Casual Work

Seeking hospitality professional to work daytime hours from home. Opportunity to join a growing company in the industry you love.

Are you a passionate hospitality professional, know your way around a reservation system and very comfortable with tech? Then this is for you. Working from home and during the day this may just be the hospo lifestyle change you need.

Phone Bookings Service provides professional reservation management services to a range of Australian restaurants. We pride ourselves on excellent customer service, the ability to maximise floor plans and our meticulous processes that ensure nothing is missed. We save venues the expense of hiring reservation staff internally by providing the service offsite.

This is an exciting time to be part of our business as we are quickly growing and developing. 


About the role:

We spend our time answering incoming calls from multiple restaurants, placing bookings, shuffling floor plans, coordinating with restaurant managers, answering emails and finalising large party bookings. We have a number of systems in place to help working with multiple venues be as easy and efficient as possible. This role is a mix of hospitality, customer service and tech. We use a lot of "tech". So if downloading a google authenticator app, running multiple browsers types or using split screens is something you're not comfortable with, then it may not be the position for you. 



Our opening hours are 10am-6pm Monday to Saturday. We are intially looking for somebody to work on a casual basis, with availability on Mondays and Saturdays. 


Who you are:

  • You are someone with sound restaurant experience (4 years plus), preferably including work in hatted venues.
  • You have a great phone manner, snappy computers skills and a no BS attitude.
  • You have experience with managing reservations using an online system.



How to apply:

Please email your resume to There is no need for a cover letter but please stipulate your availability in your covering email.  


  • Date Expired: 13.06.2021
  • Location: Working from home
  • Salary: Not specified
  • Industry: Hospitality
  • Position: Front of House & Guest Services
  • Work Type: Casual Work

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