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Restaurant Reservations and Administration Assistant


  • Date Expired: 2021-08-16
  • Location: St Kilda VIC, Australia melbourne 3182
  • Salary: Not specified
  • Industry: Hospitality
  • Position: Front of House & Guest Services
  • Work Type: Part Time Work

Do you have previous hospitality or customer service experience and are looking for a career change? This could be the opportunity for you.

The iconic Donovans Restaurant in St Kilda is offering an opportunity to join our busy Reservations and Administration team.

We are looking for someone who can provide amazing customer service and who has a willingness to learn, a professional attitude, great time management and organisational skills, and sharp attention to detail. 

This role would be perfect for someone with a background in front of house hospitality, retail or reservations who is looking for the next step in their career. 

Tasks include but are not limited to:

  • Making and confirming restaurant reservations by phone and email using the ResPak reservations system.
  • Managing a busy switchboard.
  • Responding to general email enquiries.
  • Supporting the Functions Coordinator when required.
  • General office duties and administrative support to all departments of the venue.
  • Ensuring the office is fully stocked with all stationary and other necessary supplies. 
  • Printing and issuing Gift Vouchers.

The office at Donovans is fast paced, dynamic and at times a high-pressure environment. This role would suit someone with the following skills:

  • Previous experience using ResPak or a similar reservations system.
  • Good computer skills with knowledge of MS Office programs.
  • Strong customer focus with a fantastic telephone manner.
  • Willingness to learn.
  • Ability to work autonomously.
  • Strong organisational and administration skills.
  • High attention to detail.

We are currently looking for someone to work 25 to 35 hours a week.

This role is a permanent part-time position which includes weekends and early evenings.

Please apply via the application link. Only successful applicants will be contacted.

  • Date Expired: 16.08.2021
  • Location: St Kilda VIC, Australia
  • Salary: Not specified
  • Industry: Hospitality
  • Position: Front of House & Guest Services
  • Work Type: Part Time Work

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