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Maker & Monger

  • Date Expired: 2021-11-06
  • Location: South Yarra VIC, Australia melbourne 3141
  • Salary: Not specified
  • Industry: Hospitality
  • Position: Front of House & Guest Services
  • Work Type: Part Time Work

Maker and Monger is an all-encompassing cheese shop in South Yarra, Melbourne, with the best local and international cheeses available in Australia, stored in our purpose-built maturation room and served behind a 7-metre long climate-controlled cheese counter.

  • Ongoing training and development with a chance to grow your career
  • Work-life balance
  • Knowledgeable team to learn from

Your dream job has just become a reality. Maker & Monger are looking for 2 x experienced hospitality professionals to join our team and begin your journey as a cheesemonger. Led by Anthony Femia, Australia's best cheesmonger, our shop features a purpose-built maturation room, a 7-metre long climate-controlled cheese counter and a kitchen offering - not only our world-famous toasties, but a selection of seasonal cheese dishes utilising the quality produce surrounding us at Prahran Market.

Join a team that is passionate about dairy as much as you are. With monthly training and encouraged cheese tasting - we want you to be the best and to share the Maker & Monger passion that we so strongly strive to achieve.


Tasks & responsibilities

  • Knowledge of M&M cheese selection and able to sell and upsell with ease and confidence
  • Value excellent, personalised customer service and possess strong communication skills  
  • Have a commitment to delivering an unforgettable and sincere cheese experience for M&M customer
  • Follow health and safety protocols 
  • Maintain quality standards
  • Works to create customer loyalty through individualised service
  • May be required to do cheese deliveries around metro Melbourne
  • Weekend work is essential as well as some evenings when we host events on or off-site
  • Working off-site events - delivery, set up, pack down and provide high levels of customer service to ensure the smooth running of events
  • Working autonomously towards a common goal and as part of a vibrant team


Qualifications & experience

  • Current RSA
  • Drivers licence
  • You must have demonstrated experience in an events environment
  • Proven working experience in retail sales and hospitality food service
  • Basic understanding of sales principles and customer service practices
  • Love of cheese a bonus
  • Basic understanding of wine and beer. WSET Level 2 or above is a huge plus! 
  • High level of cleanliness of work and personal hygiene
  • Ability to work within a small team without ego or agenda
  • Proficiency in English
  • Track record of over-achieving sales quota
  • Customer service focus
  • Friendly, helpful, confident and engaging personality
  • Basic administration skills
  • Understanding of the retail sales process
  • Familiarity with consumer behaviour principles
  • Basic math skills
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts and weekend work is compulsory


Please make sure to send an up to date cover letter with your application. There will be a 2 stage interview process followed by a detailed induction and training for all successful applicants.  

  • Date Expired: 06.11.2021
  • Location: South Yarra VIC, Australia
  • Salary: Not specified
  • Industry: Hospitality
  • Position: Front of House & Guest Services
  • Work Type: Part Time Work

Maker & Monger

Anthony Femia’s self-coined “chapel of cheese” first launched at Prahran Market in 2015, as a food cart. After a few years though, demand was high enough to warrant an expansion. In 2019, Maker & Monger opened up a permanent home as a stall in the h...

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Maker & Monger
Shop 98, Prahran Market 163 Commercial Rd, Prahran

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