Restaurant Manager

WHO WE ARE:

Mabu Mabu is a Torres Strait owned and led business with an emphasis on using fresh, seasonal and native ingredients to create beautiful dishes that bring people together. We are looking for a bold, authentic and exciting Restaurant Manager to grow with us and celebrate Australian cuisine in all its diversity!


WHAT WE'RE AFTER:

We are on the lookout for a Restaurant Manager to help drive our mission-focused experience, ensure high-quality of service and maintain a respectful, supportive and confident team dynamic. 


           The right candidate can confidently:

• Supervise front of house staff and supervisors to ensure high quality of service
• Deliver quality, mission-driven, memorable and tailored service to guests
• Create a fun and relaxed atmosphere
• Operate with a culture of respect and transparency
• Ensure functions run smoothly and according to plan
• Edit and order menus to be printed as required
• Back up the directors, executive chef and general manager 
• Maintain a positive attitude towards the role and the people you are around (staff, customers, suppliers)
• Update and deliver effective training models including service training, native ingredients, menu training and Mabu Mabu mission
• Train staff to perform allocated roles, upselling techniques and how to talk to customers about the food and drinks we serve
• Ability to jump into any section with ease (bar, coffee, hosting, serving) and lead by example
• Manage inventory 
• Main point of contact for any customer or staff queries and grievances
• Managing the roster for Front of House when needed
• Make suggestions to heighten customer experience and profitability of the venue
  
  What experience are we looking for?

• Proven ability to perform the role of manager effectively
• Excellent interpersonal skills
• Prior experience in upselling techniques
• Prior experience in section waiting in a fast-paced restaurant
• Highly organized
• Experience across multiple areas of a venue is ideal (coffee, bar, floor, back of house)
• Experience with native ingredients (ideal)
  
  

          The role will be full time over 4-5 days.


Example roster:

1. Thursday (day), Fri/Sat (double), Sun (day) OR

2. Tue (day), Thur (day), Fri (night), Sat (double), Sun (day) 


Opening hours: 11am - late (Tue-Sunday)

We will not tolerate toxic hospo culture - we pride ourselves on our ability to communicate respectfully amongst our team and we are commited to being a safe, supportive and inclusive workplace.

We strongly encourage First Nations, women and QTIPOC+ communities to apply.

If you're interested in working with us, please email us a copy of your resume and a cover letter to hello@mabumabu.com.au with the subject 'Job Application - Big Esso'. 

Applications will close on the 14th August.