Venue Manager

Republic Economica

@republic.economica 

Republic Economica takes guests back to a place of nostalgic prices, where the economy was flourishing from the absence of quantitative easing (The 90’s). Providing soothing relief to wallets, with tasty pizza, pasta, cocktails & more for only $9. Five-star quality for a two-star price point, we aim to please for breakfast, lunch, dinner & late-night swill & sways! This is a fantastic opportunity for an experienced and friendly Venue Manager to lead front of house operations and foster Repulic Economica to reach its full potential. 

Responsibilities and Duties:

• Promote and maintain a consistent and high-quality standard of customer service
• Meet budgets set by directors 
• Proactivley lead, train and motivate front-of-house team 
• Recruit and onboard staff
• Respond efficiently and accurately to customer complaints
• Effective staff rostering
• Control operational costs and identify measures to cut waste
• Ensure compliance with sanitation and RSA and safety regulations
• Stock control
• Manage restaurants image and suggest ways to improve it
• Build rapport with guests, suppliers, venue team and other departments

The Successful Candidate:

You must demonstrate proven experience in hospitality and enjoyment in engaging with customers, enhancing experience and expectations. The successful candidate will have:

• An entrepreneurial mindset with strong interpersonal and problem-solving skills
• Ability to remain calm under pressure, and maintain smooth operations during busy hours
• A leadership style that is supportive, positive, authentic, engaging, and strategic
• Ability to train staff and deliver feedback effectively, drive teamwork
• Strong work ethic, excellent communication, organisational, delegation and conflict resolution skills
• Working knowledge of various computer software programs (MS Office, Deputy, Opentable, Mr Yum)

Benefits:

• Discounts across group venues
• Supportive management and departments (Bookings, Marketing, Events, HR, Area Manager)
• Oppurtunity for growth within the group 
• In-house training