Warehouse Coordinator

Key responsibilities and accountabilities:

Main duties include but are but limited to:

• Receipt of stock and raw materials into our inventory management system
• Coordinate the fulfillment of wholesale orders ensuring delivery timelines are met
• Communication with wholesale clients on order confirmation and delivery timelines
• Coordinate export which includes obtaining certificate of origin for customers where free trade agreements are in place.
• Work with external stakeholders for outbound deliveries (freight forwarders, DHL, etc)
• Track orders and manage day to day communications with clients on order management and status
• Assist with the management of raw materials inventory accuracy and stock movement, completing stocktakes as and when required
• Manage distribution of stock to stores including inter-store transfers through retail management system
• Coordinate dispatch of orders according to business area (Retail, Wholesale, Online) using most suitable and cost-effective freight company
• Support Retail Manager and Production team on damaged stock and customer returns ensuring the best outcome for the customer, minimising any complaints
• Control shipping costs and manage relationships with transport providers.
• Maintaining despatch area in a way that drives efficient and accurate stock management
• Assisting with the management of our inventory accuracy and stock movement, completing stocktakes as and when required ensuring physical and inventory lines match
• Assisting with the ongoing improvement of our order processing operation
• QC all incoming stock ensuring all product adheres to strong quality control before dispatch
• Creating, update and maintaining product / SKU’s in Vend, our retail management and inventory software as well as Shopify for Online and Xero for accounting, all managed via csv files
• Admin duties to support General Manager including wholesale invoicing and payment reconciliation.
• Assist in compiling end of season sales data across retail, online and wholesale

Key Communications

This role has a number of key relationships they need to maintain, including:

• Managing Director
• Creative Director
• Production Team
• Retail Managers
• Wholesale Agents and Clients

Important Attributes

• Sense of urgency with a positive attitude
• Strong analytical skills with experience in data management
• Stamina
• Good communication skills, both written and verbal
• Strict attention to detail, exceptionally organised
• Strong operational ability
• Ability to multitask as role will require you to work across various areas of the business
• An exceptional eye for detail
• Self-starter and happy to work both autonomously as well as part of a team
• Apply critical thinking to the various business areas
• Strategic and commercially minded

Qualifications and Experience

• 1 - 2 years experience in a similar role
• Understanding of POS systems with Shopify and Cin7 experience an advantage
• Understanding of Shopify preferred.
• Full Victorian drivers licence
• Ability to continuously understand product, market, competition status and customer requirements.
• Proven track record to achieve/exceed company targets.
• A huge passion for the fashion industry
• Be a team player.
• Entrepreneurial mindset.
• Proficient in Microsoft Office