Retail Sales Assistant

Blackbird & Fox is open 7 days, in the heart of Glenferrie Road, Hawthorn.  Our primary focus is on Australian designed and made products, and providing ethically made, quality, long lasting wares (no novelty landfill)!  

Ideally, you will have an interest in arts/crafts/design, and experience in retail or a similar customer service role (experience with Vend/Lightspeed & Shopify both highly regarded).  Kindness, honesty and reliability are imperative.

If you possess the following attributes, and believe we could be the fit for you, please read on...

• Welcoming, engaging manner with customers
• Professional attitude and an eye for detail
• Pride in your personal presentation and the quality of your work

If you possess these attributes, and believe this role could be a suitable fit for you, please read on...

The job involves:

• Open/close duties as required
• Processing / packing and shipping of web orders
• Attending to customers in-store and via telephone or web contact
• Gift wrapping
• Computerised POS & EFT transactions
• Unpacking orders and receiving stock into inventory
• Merchandising
• Light cleaning duties, such as sweeping, dusting, bins in/out etc
• Ad hoc duties within the usual scope of retail (ie. Banking, Post Office run etc)

You will require the following:

• A sense of delight and accomplishment in doing things well
• Competency in gift-wrapping and visual merchandising
• Ability to follow through multi-stage tasks from commencement to completion, even while multi-tasking
• Competency in computer skills (Mac OS)
• Willingness to undertake light cleaning tasks 
• Excellent spoken and written English language skills
• High degree of accuracy in visual, written and numerical tasks
• Fast uptake of new information and processes (there's a lot to learn!)
• Minimum availability of 2 days per week (including some weekends) with the opportunity to increase your regular hours in the future (additional shifts are also available during busy periods such as pre-Christmas)
• Australian or NZ citizenship or permanent residency, or an appropriate long-term work visa with no cap on hours worked per fortnight

We offer you the following:

• A workplace which values their staff and establishing long term relationships which are beneficial to all parties
• Opportunity to work in and learn from a well established and continually growing small business
• Award wages (commencing at Retail Level 3)
• Generous staff discounts
• Wages paid weekly, superannuation paid monthly
• Regular, mutually agreed working hours (rostered monthly in advance)
• Full-day shifts (8 hours Mon-Sat / 6 hours Sun) (NB. training period may comprise shorter shifts, but no less than 3 hours)
• No early mornings or late nights
• Fully paid training period

Clearly, we’re seeking a dream-employee to join our team, but we aspire to be your dream employer too!  Opportunities to join our small team are few and far between, as many employees have stayed for many years (and on more than one occasion, 'boomerang-ed' after trying something else!).

Ready to apply?

• Please apply via Scout online (only)
• Please include a cover letter (introduce yourself and tell us something about yourself that makes us want to meet you in person!).
• Please include a resume outlining your relevant experience.
• Please outline your current availability, and predicted future availability 
• References and current Police Check may be requested at interview stage

Applications will be accepted up until 5pm, Friday 9th May 2025.

Interested candidates are urged to apply now, as interviews for suitable candidates will commence ASAP, and the position may be filled prior to the closing date. 

Please note: This role is not suited for Secondary School students, but we are very willing to work around your university timetable or similar commitments. Preference will be given to candidates who are available to work up to 38 hours per week during the pre-Christmas period (December).