We are on the look out for talented and highly motivated individuals who enjoy the art of customer service and the incredible worlds of cheese & wine to join our small retail team offering Australia's best selection of cheeses with a wine wall the envy of Melbourne with a focus on boutique wineries with an organic and/or biodynamic ethos.
Love cheese? Love wine? Perfect!
Maker & Monger is an institution of Melbourne's culinary scene and we are approaching our 10th birthday here inside the heritage listed harvest hall of Prahran Market.
We are on the look out for talented and highly motivated individuals who can work as cheesemongers and wine wall retail assistants to help continue our growth this year in the bustling heart of Melbourne's oldest food market.
You will be joining a very passionate team who offer fantastic training and mentoring in both worlds of cheese and wine as we want you to be the best you can be and share the Maker & Monger passion for taste and education that we so strongly strive to promote.
Due to the nature of our business, weekend work and being available to work the month of December in the lead up to Christmas Day is essential.
Tasks and Responsibilities:
-Knowledge of M&M cheese & beverage selection and able to sell and upsell with ease and confidence in a fast paced environment -Value excellent, personalised customer service and possess strong communication skills -Have a commitment to delivering an unforgettable and sincere retail experience for M&M customer -Follow strict health and safety protocols -Maintain quality standards and cheese care requirements -Work to create customer loyalty through individualised service -Weekend work is essential Requirements of the candidate: -Current RSA -Drivers licence -Basic understanding of sales principles and customer service practices -Love of cheese and wine a bonus -Basic understanding of wine and beer. WSET Level 2 or above is a huge plus! -Experience of working a restaurant wine list -Understanding current trends in wine drinking -High level of cleanliness of work and personal hygiene -Ability to work within a small team without ego or agenda -Proficiency in English -Customer service focus -Friendly, helpful, confident, and engaging personality -Basic administration skills -Familiarity with consumer behaviour principles -Basic math skills -Excellent communication skills, capable of building trusting relationships -Ability to perform in fast-paced environments
Anthony Femia’s self-coined “chapel of cheese” first launched at Prahran Market in 2015, as a food cart. After a few years though, demand was high enough to warrant an expansion. In 2019, Maker & Monger opened up a permanent home as a stall in the h...
Maker & Monger
Shop 98, Prahran Market 163 Commercial Rd, Prahran
