Reservations & Events Coordinator

One of Australia's most established hospitality groups, Trader House, is looking for a Reservations & Events Coordinator at the historic Fitzroy landmark, Builders Arms Hotel. 

• Generous staff discount at all venues. 
• Above industry average pay and working conditions. 
• Job security – Trader House restaurants have been a leader in Melbourne’s restaurant scene for over a decade, and we’re stronger than ever.

About us:

Located on Fitzroy’s iconic Gertrude Street, close to public transport and within an easy walk of the city, Builders Arms Hotel is one of Melbourne’s most revered pubs.

Builders Arms Hotel is a landmark public house, and has been a local meeting place since 1853 . With its public bar, restaurant, private dining spaces, and courtyard, the venue offers versatility and comfort for locals.   

About the role:

As an integral member of the team at Builders Arms Hotel, your expertise in guest experience, reservations, administration, sales, and event coordination will play a vital role in the ongoing success of the venue. This position is key to driving revenue and streamlining operations, working closely with a passionate management team to manage reservations, elevate guest satisfaction, and create innovative, seasonal events. You’ll also contribute  to developing exciting activations for our engaged customer base.

This is the career opportunity you’ve been waiting for, where your skills and passion for hospitality will truly shine.

What you’ll bring:

• A love for events – from intimate gatherings to grand occasions, you will create and deliver unforgettable experiences.
• Passion for food, wine, and people – an enthusiasm for all aspects of hospitality, with a focus on quality and service.
• Guest-centric approach – a dedication to enhancing every guest's experience, regardless of the occasion.
• An up-to-date knowledge of industry trends and best practices.
• A fresh set of eyes with a desire for continuous improvement.

What you can expect:

• An exciting and challenging role within one of Melbourne’s most renowned hospitality groups.
• Be part of a skilled, passionate team that creates exceptional food and beverage experiences.
• Job security – Trader House has been an iconic leader in Melbourne’s restaurant scene for over 15 years.
• Work with top-tier reservation and event management systems, SevenRooms and Tripleseat.
• Ongoing professional development and succession planning.
• Accredited on and off-the-job training opportunities.
• Access to WSET training with our Beverage Director, Leanne Altmann, Gourmet Traveller’s 2020 Sommelier of the Year.
• Staff discounts at all Trader House venues.
• A fast-paced, supportive work environment with a great work-life balance.
• We’re proud of our dynamic, diverse workforce, committed to equality and inclusivity.

We run restaurants driven by quality and integrity. Food and wine are our passion. 

If you're a driven individual with a passion for restaurants and events and exceptional service, we’d love to hear from you. Please apply via Seek or contact brylee@buildersarmshotel.com.au for more information.

About Trader House:

Trader House is a collective of restaurants, bars, and specialty retail stores by Melbourne-based chef, cookbook author and columnist Andrew McConnell and photographer Jo McGann. They are Gimlet at Cavendish House, Apollo Inn, Cutler, Supernormal, Cumulus Inc., Marion, Builders Arms Hotel, Bar Miette, Meatsmith Heritage Butcher and Morning Market.