A exciting opportunity for a hospitality superstar to join an award winning whisky distillery.
Starward is Australia’s leading whisky distillery, focused on making an approachable and distinctly modern whisky to share with the world. Years of producing quality spirit has resulted in Starward winning awards locally and on the international stage.
We’re passionate about what we do, take pride in the innovative approach to all aspects of our business and have fun along the way!
The Opportunity
Reporting to the Venue Manager, this role will be a driving force behind the daily guest experience at the Starward Distillery. You will champion our experience program by leading team training, executing booked experiences to a high standard, and identifying ways to elevate how we welcome and host our guests. From immersive tours to casual whisky tastings to event hosting and masterclasses, this role is all about delivering the best, personal, and engaging service every time.
Key responsibilities include:
About you
We’re looking for someone with hospitality experience (+3 years), ideally in a bar, distillery, winery or cellar door setting. With strong product knowledge of spirits, cocktails and/or wine preferred.
The successful candidate will have experience leading teams and managing service in a guest-facing, experience-led environment. They will be passionate about delivering immersive experiences that bring product and brand to life and a confident communicator with a proactive, calm and supportive leadership style.
Experience with reservation and POS systems (e.g. SevenRooms, Lightspeed) will be highly regarded along with public speaking or event hosting experience.
A current RSA will be required.
What you’ll receive
The right to work in Australia is essential. Please note that we are not accepting applications from recruitment agencies.
Want to know more about Starward? Check us out at www.starward.com.au, on Instagram, LinkedIn or Facebook.
