Cafe Lewi is looking for enthusiastic and friendly Barista / Front of House staff to join our team. As a member of our Front of House team, you will be the first point of contact for our customers, ensuring they receive exceptional service in a warm and welcoming environment.
Key Responsibilities:
Prepare and Serve Beverages: Prepare and serve a variety of coffee, tea, and espresso drinks according to Café Lewi’s recipes and standards.
Customer Service: Greet customers with a friendly and welcoming attitude, assist them with menu choices, and ensure they have a positive experience from start to finish.
Order Taking and Processing: Accurately take and process customer orders, ensuring that orders are communicated clearly to the kitchen and barista team.
Food and Beverage Service: Serve food and drinks in a timely and professional manner. Ensure all items are presented beautifully and in line with Café Lewi’s standards.
Table Management: Set up and clear tables, assist in maintaining an organised dining area, and ensure a comfortable environment for customers.
Cash Handling: Process payments using the cash register, handle cash and credit transactions accurately, and provide change as necessary.
Cleaning and Organising: Maintain cleanliness and orderliness of the dining area, ensure high standards of cleanliness are upheld throughout the shift.
Customer Feedback: Address customer questions, concerns, and requests promptly and professionally. Escalate any issues to the Café Owner if needed.
Team Collaboration: Work closely with the kitchen and barista team to ensure smooth communication and efficient service. Help other staff members as required.
Health and Safety: Ensure compliance with health and safety regulations, including food safety practices and maintaining a clean and safe environment.
RSA service. Must have an RSA for serving alcohol and alcohol beverages.
