Social Enterprise Cafe Manager

About the role

We're looking for a cafe manager for a kiosk located on the 24th floor of an office building, exclusively serving the staff of a superannuation firm. You would be working alongside two other STREAT staff.

The role is available now, but we are willing to hold the position for four weeks to six weeks for the right applicant.

Your responsibilities will include: 

• Oversee the cafe Monday through Friday (7.30-2.15 on Monday; 7.30-3.15 Tuesday, Wednesday and Thursday, 7.30-1.15 on Friday) (Note: the Friday may be negotiable)
• Set high standards of customer service, coffee consistency, and cleanliness, for a rotating team of baristas.
• Maintain positive relationships with clients and office management.
• Facilitate work experience for STREAT’s young trainees, supported by our dedicated youth programs team.
• Ensure health and safety requirements are met. 
• Ensure the day-to-day operations of the cafe run smoothly.  
• Communicate with the area supervisor and cafe operations manager on a daily basis.

What we offer

• Meaning and purpose – as a social enterprise, STREAT is a purpose-driven organisation and recognised as leading in social innovation. What you will do in your role will make a difference every day to the lives of marginalised young people.
• 11.5% superannuation and salary packaging benefits – as a registered charity, STREAT offers income tax benefits through salary sacrifice options (Including: General Expense Reimbursement, Meals & Entertainment Cards, Novated Leasing, and workplace expenses i.e., laptop). 
• Annual leave – ability to increase additional annual leave each year (up to 6 weeks). 
• Annual CPI salary increase
• Professional development – access to regular staff training, free quarterly professional development sessions, such as: Difficult Conversations, Mental Health First Aid, Gender and Sexual Diversity, Trauma-Informed Practice, and loads more. We invest in you and provide opportunities to up-skill in your specific areas of need/interest. 
• Personal development and support – Free access to professional counselling and wellbeing services via an Employee Assistance Program (EAP). 
• Awesome team and culture – A supportive and friendly team that is always there to support you. STREAT has a deliberately inclusive, energetic and creative work culture.

About you 

We’d love for you to have: 

• A genuine passion for hospitality. 
• Excellent leadership and motivational skills. 
• Outstanding all round knowledge of Melbourne’s food and coffee culture. 
• Minimum 2 years’ experience in a similar role, and longer as a hospitality professional.
• Experience in specialty coffee and the ability to make a great cup is essential. 

About STREAT

STREAT is a Melbourne-based social enterprise that supports marginalised young people with a healthy self, healthy job and healthy home. The organisation runs a portfolio of hospitality businesses where young people get their workplace training, and customers get amazing food and coffee. Learn more on our website.

About our team

We’re a team of over 90 staff – mainly baristas and chefs – but also youth workers, social workers and a bunch of admin and support staff. Our team has four key traits: We dream big about changing the world, we’re creative in how we try and solve problems, we all roll up our sleeves and get stuff done - and we have fun doing it!

As part of STREAT's onboarding policy, you will require a current Victorian Working with Children Check prior to commencement. Any cost to you will be reimbursed by us.

How to apply for this job

Please apply via the link provided. If you have any questions, please contact the hiring manager liam.daly@streat.com.au. Do not use this email address to submit your application. 

We’re thrilled that you found this job, and we know that this position is bound to appeal to lots of fantastic people. Please understand that only suitable candidates will be contacted. If this doesn’t end up being you then best of luck finding your next challenge!