FOH Manager

FOH Manager – CIBI
Location: Collingwood, VIC | Full-Time

The hospitality and retail scene is all about creativity and celebrating the art of what we do.Every little detail shows how dedicated we are, and every interaction is a chance to make something special. It’s all about craft, flavour, and genuine care. Your dedication and attention to detail make someone’s day and guests into CIBI fans. Remember: your work really makes a difference. You’re the storytellers and maitre d’ (master of the house) who inspire others. Let’s continue to take pride in our craft and support one another in delivering exceptional moments. Embrace each day and create experiences that last a lifetime.

This is an opportunity to join a leadership team that values collaboration and contribution. You’ll work alongside the General Manager, Kitchen Manager, and Retail Manager to deliver an exceptional customer and team experience.

Applications close on Wednesday, 3 September 2025! 

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We’re looking for someone who:

• Has 2+ years of leadership experience in a high-service-quality environment
  
  
• Has managed and motivated teams of 5 or more staff
  
  
• Thrives in a fast-paced, hands-on environment and leads by example with professionalism and care
  
  
• Is passionate about team development, training, and delivering outstanding service
  
  
• Has strong operational management skills — rostering, financial oversight, and driving team performance
  
  
• Enjoys fostering a culture of excellence, creativity, and community spirit
  
  
• Has an interest in Japanese food and culture (a bonus, not essential)
  
  

Key responsibilities include:

• Leading, mentoring, and developing the FOH team
  
  
• Ensuring smooth daily operations and exceptional customer experience
  
  
• Overseeing recruitment, onboarding, training, and performance reviews
  
  
• Driving team engagement and maintaining a positive workplace culture
  
  
• Collaborating with other managers on sales, events, and business growth
  
  
• Managing financial targets including wages, COGS, and budgeting
  
  
• Upholding compliance, safety, and sustainability standards
  
  

Let’s enjoy life together! Grow together! 

If this sounds like you, please send your CV and cover letter to info@cibi.com.au
We look forward to hearing how you can bring out the best in our team and customers.