Retail Assistant Manager

Retail Assistant Manager – Meatsmith

Meatsmith is seeking a skilled and dedicated Retail Assistant Manager to join our dynamic team. Renowned for our commitment to excellence in service and quality, Meatsmith specialises in ethically sourced heritage meats and artisanal goods, celebrating both local and international producers.

As part of the prestigious Trader House group—which includes acclaimed venues such as Gimlet at Cavendish House and Cutler & Co.—Meatsmith is a leader in culinary retail, offering an exceptional environment for professional growth and contribution.

About the Role

Reporting directly to the Retail Store Manager, the Assistant Manager plays a critical role in the daily operations, performance, and continued success of our stores. You will be responsible for leading a team of supervisors and retail staff, maintaining the highest standards of product knowledge, customer service, compliance, and store presentation.

Key Responsibilities

• Deliver exceptional customer service through team leadership and direct engagement
• Train and mentor staff in product knowledge, service standards, and operational systems
• Oversee daily operations to ensure efficiency, compliance, and financial performance, including wage control and upselling strategies
• Collaborate with Store and Group Retail Managers on marketing initiatives, seasonal planning, and promotional strategies
• Conduct performance appraisals and support professional development within the team
• Maintain meticulous standards of meat handling and visual merchandising
• Engage with customers, sharing expertise on products, recipes, and preparation techniques

What We Offer

• Competitive remuneration, reflective of experience and skill
• Career progression opportunities within a growing and respected hospitality group
• A supportive, collaborative workplace culture where initiative and innovation are valued
• Exposure to some of the most respected names in the industry
• Tailored training and development programs to build leadership and technical skills
• Exclusive discounts across the Trader House collective
• A commitment to work-life balance, including flexible rostering
• A chance to stay ahead of food trends and influence seasonal retail offerings

This is an exceptional opportunity for an experienced retail or hospitality professional who brings strong leadership, a passion for fine food, and a commitment to excellence. If you’re ready to contribute to one of Melbourne’s most celebrated food destinations, we’d love to hear from you.

Apply now to be part of a team where tradition, innovation, and quality come together.

If this sounds like the opportunity you've been looking for, apply directly on Seek - attaching your resume & cover letter.

Trader House is a collective of restaurants, bars, and specialty retail stores by Melbourne-based chef, cookbook author and columnist Andrew McConnell and photographer Jo McGann. They are Gimlet at Cavendish House, Apollo Inn, Cutler & Co., Supernormal, Cumulus Inc., Marion, Builders Arms Hotel, Bar Miette, Meatsmith Heritage Butcher and Morning Market.