Venue Manager

Venue Manager

Rupert on Rupert remains a quintessential Melbourne establishment, proudly earning its place on the list of best inner-city wedding venues, while also providing an outstanding event experience for corporate and special occasions. We are not just another workplace; we are a dynamic and passionate team committed to transforming each interaction into a cherished memory for our valued guests.

We are actively seeking a seasoned and self-motivated professional. Someone who embodies warmth and hospitality first and foremost, has strong leadership skills, and who can inspire and lead our dedicated staff to consistently pursue these same ideals. If you are dedicated to excellence in customer service and flourish in a vibrant, energetic setting, we invite you to become part of our exceptional team.

The Role: As our Venue Manager, you will play a pivotal role in ensuring the seamless operation of our exclusive events. Your responsibilities include:

• Championing a culture of extraordinary customer service during weddings, corporate events, restaurant bookings and other exclusive events.
• Co-Managing service shifts with the 2IC
• Set clear performance expectations, conducting regular training, and providing constructive feedback to enhance the team’s performance. 
• Oversee flawless execution of daily bar operations, striving for perfection in customer experience and collaborating closely with kitchen and floor teams to ensure excellence in food and beverage offering.
• Participate in weekly meetings with the Managment team to ensure smooth operations.
• Once Monthly perormamce meetings with all Managers
• Collaborate closely with the Weddings and Events team to enhance guest experiences
• Assisting the Director in the recruitment of bar and FOH staff.
• Managing all Bar & FOH OH & S matters.
• Collaborating closely with the Weddings Director, Weddings Manager, Venue Manager, Functions Manager and Head Chef
• Publishing rosters for Bar and FOH staff.
• Ordering beverage requirements to fulfill each events packages.

Your Experience: The ideal candidate should possess the following qualifications:

• A minimum of 3 years of experience as a Hospitality Manager in a premium dining environment and/or wedding’s venue.
• Strong leadership skills to manage a diverse team of staff
• A history of success in leadership with a passion for exceptional customer service 
• Versatility to work across various restaurant areas, including the floor.
• Exceptional written and verbal communication skills.
• Proficiency in POS systems and the ability to interpret sales figures. We use Square, Function Tracker, Now Book It and XERO
• A keen understanding and interest in wine, spirits, beer and cocktails
• Creative capacity in developing beverage menus, both in beer and wine and specifically in cocktails.
• Understanding par levels and ability to keep tight control on ordering.
• liaise with suppliers in the beverage industry, including wine reps.
• Conducting tasting sessions for staff as part of ongoing training
• Adeptness in evaluating operational performance and implementing enhancements.
• Dedication to staff training and development.
• High personal presentation standards.
• Availability to work a flexible 4-5-day roster, including nights, weekends, and public holidays.
• Impeccable time management and organisational skills and the ability to problem solve and prioritise tasks effectively are imperative.

If crafting unforgettable experiences and advancing your career in an innovative, passionate environment excites you, let’s chat.

Ric Corinaldi

Director

rupertonrupert@icloud.com

https://rupertonrupert.com.au/

https://www.instagram.com/rupertonrupert/