Wide Open Road Coffee is looking for an experienced Front of House Manager to lead the team at our Brunswick cafe. We're looking for someone who enjoys leading a team, running a strong floor, and creating a welcoming environment for both staff and customers. This role focuses on leadership, organisation, and maintaining a high standard of service
Wide Open Road Coffee is looking for an experienced Front of House Manager to lead the team at our Brunswick cafe.
The cafe sits alongside our coffee roastery and is part of a broader ecosystem of coffee, hospitality, and creative culture. We are looking for someone who enjoys leading a team, running a strong floor, and creating a welcoming environment for both staff and customers.
This role focuses on leadership, organisation, and maintaining a high standard of service while helping the cafe operate efficiently.
The Role
As Front of House Manager you will be responsible for the day-to-day leadership of the front of house team.
Key responsibilities include:
• Leading the floor during service and supporting the team
• Managing staff rosters and maintaining labour targets
• Hiring, training, and developing team members
• Maintaining service standards and customer experience
• Managing front of house ordering and organisation
• Maintaining awareness of weekly sales performance and service flow
• Contributing to weekly reporting and operational communication
This role works closely with our Head of Operations, Head Chef and the wider team across the cafe and
What We’re Looking For
We are looking for someone who has previous experience running a busy cafe floor and leading a team.
Ideal candidates will have:
• Experience as a cafe manager or senior supervisor
• Comfortable working behind the machine when needed, but primarily focused on leading the floor and managing the team
• Confidence leading a team during busy service
• Experience managing rosters and labour targets
• Clear communication and organisational skills
We’re particularly interested in candidates who have previously managed a busy cafe or restaurant floor.
Most importantly, we are looking for someone who takes pride in creating a well-run cafe and a supportive team environment.
Experience in evening service or wine would be an advantage.
The Venue
Wide Open Road Brunswick has been operating since 2011 and is part of a broader project that includes a coffee roastery and a growing hospitality and creative space.
We care deeply about great coffee and food, thoughtful hospitality, and creating spaces that feel welcoming and intentional.
Position Details
Full-time position
Brunswick location
Competitive pay rate based on experience
How to Apply
Please send a short introduction along with your CV outlining your previous cafe experience to jobs@wideopenroadcoffee.com.au
