As Assistant Venue Manager at The Carpenter's Ruin and The Walrus, you'll work alongside the Venue Manager to run day-to-day operations, lead floor shifts, and support our team. This role combines hands-on leadership and essential venue admin with the creative freedom to bring fresh ideas to life across our drinks, food offerings, and events.
Are you an experienced hospitality leader looking to take the next step in your career? We are seeking a dedicated Assistant Venue Manager to help oversee daily operations across both of our venues: The Carpenter's Ruin and The Walrus.
Key Responsibilities
Shift Leadership & Guest Service: Lead floor service, run pre-shift briefings, handle guest issues, and ensure strict adherence to RSA rules and venue procedures. Take full ownership of shifts in the Venue Manager's absence.
Operations & Administration: Assist with rosters, stock ordering, checking deliveries and invoices, completing opening/closing checklists, and maintaining accurate venue records.
Creative Concepts & Offering: Collaborate with management to pitch, trial, and execute creative ideas across our drinks program, food offerings, and venue events. Bring innovative approaches to seasonal produce, presentation, and overall guest engagement.
Showcasing the Experience: Engage with guests to highlight daily specials, detail food and beverage offerings, and ensure the team is confident delivering new event or menu concepts.
Team & Culture: Train and support new team members, foster a positive and respectful workplace, and lead by example in communication and presentation.
What We’re Looking For
Proven experience in shift management or senior floor roles within a quality-driven venue.
Valid Responsible Service of Alcohol (RSA) certification.
A creative mindset with ideas for enhancing drinks, food offerings, and overall venue atmosphere or events.
Strong leadership, team-building, and communication skills.
High attention to detail with operational procedures and day-to-day admin.
How Success is Measured
Success in this role means driving smooth, well-organized shifts, fostering a supported team, keeping administrative tasks on track, and delivering outstanding guest experiences through dynamic venue offerings.
How to Apply
Submit your resume and a brief cover letter outlining your hospitality and leadership experience and why you're interested in the role here via Scout, or directly at hello@thecarpentersruin.com.au
