Meatworks Co. is a dining destination restaurant in South Melbourne with a focus on American BBQ cuisine. We are passionate about smoked meats, craft beverages and delivering warm, high-energy hospitality to our local community and visitors alike.
Operational Leadership: Oversee daily front-of-house operations to maintain high service standards across lunch, dinner, and functions.
Team & Roster Management: Recruit, onboard, train, and mentor service staff. Build optimised weekly rosters that align labor budgets with service demands.
Financial Performance: Monitor venue KPIs, manage wage costs and stock control, oversee daily POS reconciliations, preparing profit & loss statements and inventory management.
Guest Engagement: Serve as the primary face of the floor, managing guest relations, resolving feedback proactively, and driving repeat business.
Compliance & Safety: Ensure strict adherence to Victorian RSA laws, Food Safety standards, and Workplace Health & Safety policies.
Events & Function Support: Assist in planning and executing private functions, seasonal promotions, and menu activations.
Skills & Experience Required
Proven Experience: Minimum 2+ years of experience as a Venue Manager, Restaurant Manager, or Senior Assistant Manager in a busy, high-volume environment.
Hands-on Leadership: A collaborative leadership style with a passion for mentoring staff and keeping standards high under pressure.
Business Acumen: Demonstrated understanding of wage percentages, COGS, inventory control, hospitality POS systems, and rostering software.
Valid Licensing: Current Victorian Responsible Service of Alcohol (RSA).
Communication: Clear, professional communication skills with a strong guest-first mindset.
