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Maker & Monger

  • Date Expired: 2024-02-13
  • Location: South Yarra VIC, Australia melbourne 3141
  • Salary: Not specified
  • Industry: Hospitality
  • Position: Front of House & Guest Services
  • Work Type: Full Time Work

We are on the look out for talented individuals of all ages, both casual and fulltime, who enjoy the art of customer service and the incredible worlds of cheese & wine. We are a small team within a continually fast-growing business in the heart of the amazing Prahran Market. This year we are building an events & personal delivery service.

  • Ongoing training and development with a chance to grow your career
  • Work-life balance
  • Above award wages for the right applicants


Who we are?

Maker and Monger is an all-encompassing cheese & wine shop in South Yarra, Melbourne, with the best local and international cheeses available in Australia, stored in our purpose-built maturation room and served behind a 7-metre long climate-controlled cheese counter. We have a bespoke wine selection with many allocation only wines and a dine-in section of 40 seats offering toasties and curated cheese & wine plates.

What is the role on offer?

Do you enjoy the art and science of building relationships with customers? Want to work within a caring and nurturing environment within the heart of Melbourne's oldest food market?

Maker & Monger are looking for people of all experience and age to join our team and begin or continue your journey in the world of cheese & wine.

Led by Anthony Femia, Australia's best cheesemonger, our shop features a purpose-built maturation room, a 7-metre long climate-controlled cheese counter and a kitchen offering - not only our world-famous toasties, but a selection of seasonal cheese dishes utilising the quality produce surrounding us at Prahran Market. We have recently added a fantastic wine selection of boutique and delicious wines which complement our offering and has opened a world of possibilities for you to learn whilst enjoying tasting and teaching these wines.

Join a team that is passionate about the culinary world as much as you are. With monthly training and encouraged cheese & beverage tastings - we want you to be the best and to share the Maker & Monger passion that we so strongly strive to achieve.

In 2024, we are exploring new opportunities within the events and corporate catering spaces as well as a more interactive online presence both socially and online market place. There is limitless growth in these sectors for the right applicants.


Tasks & responsibilities

  • Knowledge of M&M cheese & beverage selection and able to sell and upsell with ease and confidence in a fast paced environment
  • Value excellent, personalised customer service and possess strong communication skills  
  • Have a commitment to delivering an unforgettable and sincere cheese experience for M&M customer
  • Follow health and safety protocols 
  • Maintain quality standards and cheese care requirements
  • Work to create customer loyalty through individualised service
  • Weekend work is essential as well as some evenings when we host events on or off-site
  • Working off-site events - delivery, set up, pack down and provide high levels of customer service to ensure the smooth running of events
  • Working autonomously towards a common goal and as part of a vibrant team

Qualifications & experience

  • Current RSA
  • Drivers licence
  • Basic understanding of sales principles and customer service practices
  • Love of cheese a bonus
  • Basic understanding of wine and beer. WSET Level 2 or above is a huge plus! 
  • High level of cleanliness of work and personal hygiene
  • Ability to work within a small team without ego or agenda
  • Proficiency in English
  • Customer service focus
  • Friendly, helpful, confident, and engaging personality
  • Basic administration skills
  • Familiarity with consumer behaviour principles
  • Basic math skills
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts and weekend work is compulsory


Please make sure to send an up to date cover letter with your application. There will be a 2 stage interview process followed by a detailed induction and training for all successful applicants.  


  • Date Expired: 13.02.2024
  • Location: South Yarra VIC, Australia
  • Salary: Not specified
  • Industry: Hospitality
  • Position: Front of House & Guest Services
  • Work Type: Full Time Work

Maker & Monger

Anthony Femia’s self-coined “chapel of cheese” first launched at Prahran Market in 2015, as a food cart. After a few years though, demand was high enough to warrant an expansion. In 2019, Maker & Monger opened up a permanent home as a stall in the h...

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Maker & Monger
Shop 98, Prahran Market 163 Commercial Rd, Prahran

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