Social Enterprise Cafe Assistant Manager

About the role 

• Your responsibilities will include: 
• Work 8am-4pm across 5 days, Monday-Friday. 
• Lead by example and help manage your team of baristas and front of house staff. 
• Facilitate the workplace training experience for STREAT’s young trainees, supported by our dedicated youth programs team who are always on hand to support you and your team. 
• Work closely with the cafe manager to ensure:
• Health and safety requirements are met. 
• Day-to-day operations of the cafe run smoothly, whilst always striving for exceptional customer service.  
• Maintain a pristine space, and take pride in the fine details. 

What we offer: 

• Meaning and purpose – as a social enterprise, STREAT is a purpose-driven organisation and recognised as leading in social innovation. What you will do in your role will make a difference every day to the lives of marginalised young people.
• 11% superannuation and salary packaging benefits – as a registered charity, STREAT offers income tax benefits through salary sacrifice options (Including: General Expense Reimbursement, Meals & Entertainment Cards, Novated Leasing, and workplace expenses i.e., laptop). 
• Annual leave – ability to increase additional annual leave each year (up to 6 weeks). 
• Discounts – One free coffee every day, plus discounted meals, and coffee at the café. 
• Professional development – access to regular staff training, free quarterly professional development sessions, such as: Difficult Conversations, Mental Health First Aid, Gender and Sexual Diversity, Trauma-Informed Practice, and loads more. We invest in you and provide opportunities to up-skill in your specific areas of need/interest. 
• Personal development and support – Free access to professional counselling and wellbeing services via an Employee Assistance Program (EAP). 
• Awesome team and culture – A supportive and friendly team that is always there to support you. STREAT has a deliberately inclusive, energetic and creative work culture. 

About you 

We’d love for you to have: 

• A genuine passion for hospitality. 
• Excellent leadership and motivational skills. 
• Outstanding all round knowledge of Melbourne’s food and coffee culture. 
• Minimum of 1 year experience in a similar role. 
• A desire to help foster an exceptional hospitality experience for every customer. 
• Some experience in specialty coffee is essential. 

About STREAT  

STREAT is a Melbourne-based social enterprise that supports marginalised young people with a healthy self, healthy job and healthy home. The organisation runs a portfolio of hospitality businesses where young people get their workplace training, and customers get amazing food and coffee. Learn more on our website. 

About our team 

We’re a team of over 90 staff – mainly baristas and chefs – but also youth workers, social workers and a bunch of admin and support staff. Our team has four key traits: We dream big about changing the world, we’re creative in how we try and solve problems, we all roll up our sleeves and get stuff done - and we have fun doing it!  

The role is available from April 15th but an alternative start date can be discussed and we'll be reviewing applications as they're submitted. 

As part of STREAT's onboarding policy, you will require a current Victorian Working with Children Check prior to commencement. Any cost to you will be reimbursed by us. 

How to apply for this job 

Please send us your CV and a cover letter outlining why you want to work with us and apply via the link provided.

If you have any questions, please contact the hiring manager liam.daly@streat.com.au 

We’re thrilled that you found this job, and we know that this position is bound to appeal to lots of fantastic people. Please understand that only suitable candidates will be contacted. If this doesn’t end up being you then best of luck finding your next challenge!