Gun Restaurant Supervisor

Maggie's is on the hunt for an experienced gun Restaurant Supervisor.

Are you wildly passionate about food, bevvies, people + service? Keen to learn more about wine, beer + cocktails? Pumped for all things delicious, weird + wonderful?

About the role:

As the Restaurant Supervisor, you will play a pivotal role in overseeing the day-to-day operations and contributing to the business's growth. Reporting directly to the Managing Director, you will lead a team of dedicated individuals, ensuring high service standards and fostering a positive work environment. The Restaurant Supervisor is responsible for creating a welcoming atmosphere and experience for all guests, maintaining high standards of service and cleanliness. The Restaurant Supervisor will be supported by the Managing Director and senior leadership team.

Key responsibilities:

In this role you will:

• Lead the day-to-day operations of FOH including acting as host during service times
• Supervision of FOH staff, including assisting the Managing Director to provide guidance and training to new recruits
• Create and manage efficient rosters, including adhering to labour budgets
• Efficiently control stock levels and implement regular stocktakes for all FOH items
• Ensure cleaning practices are upheld to a high standard and the venue is always presented in its best possible light
• Undertake reasonable duties as directed, commensurate with classification level
• Check in with customers to assess their enjoyment and quality of service
• Work with the Food and Beverage teams to holistically execute both strategy and venue events and general day to day service standards
• Maintain workplace policies, procedures, guidelines and ensure OH&S requirements are upheld
• Liaise with HR with regards to staff performances
• Create a supportive and safe work environment, one that fosters positive culture within the team

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About Maggie’s:

Maggie’s Snacks and Liquor is the newest neighbourhood bar + eatery to hit Brunswick East’s Lygon Street. Due to open early November 2023, Maggie’s offers a playful, approachable menu that highlights seasonal, local produce. Maggie’s beverage program centres on a seasonal cocktail offering that prioritises local ingredients. This is backed up by a wine + beer list of local suppliers, with a few international guests.

Applicants must have/be:

• At least 2+ years experience in a similar role
• Passionate about food, beverage + cocktails; you're always on the hunt for new bars
• Passionate about service + customer experience; you have a genuine curiosity for people, you are warm + welcoming
• Positive, always hungry for more knowledge
• Empathic towards understanding colleagues + customers, a supportive team player
• Strong verbal communication skills (strong english speaking a must)
• Someone who thrives with fast paced floor service
• Hold a current RSA + be at least 18 years of age
• Have the right to work in Australia
• Experience essential but training will be provided
• Must be available to work nights, weekends + public holidays

What we offer:

• Monthly Training across wine, beer, spirits, cocktails, butchery, gnocchi, pastry + more!
• Winery, brewery, distillery + farm visits!!!
• Team working bee lunch days at Werribee Park Community Garden (help to nurture hard to find heirloom + native vegetables)
• Fully paid for Yearly Team Retreat!
• Wellness focused management - mental health support
• A supportive environment with owners who value work-life balance
• Daily staff meal
• Opportunities for interesting hospitality growth
• Equally split tips across FOH + BOH
• Award Wages

Our Values:

Maggie’s is a place where everything’s seriously good, but not too serious, with all the familiarity of your aunt’s living room + the unpredictability of your wildest night out. Our bar is a place where people of all walks of life feel a sense of belonging, even if they’re just popping in for one drink. Our brand of creativity is unique, considered + accessible. We innovate not to make the weirdest dish or drink, but to share our passion with our customers, suppliers, + planet. Seriously Good, But Not Too Serious. We won’t stock an ingredient because it’s what everyone else is doing, it’s there because we love it. We sure as hell won’t judge someone because they don’t know how to pronounce Viognier, but we’ll tell them why we’re excited about the wine they’re about to sip.

We are passionate about people and building a strong culture within an environment we love. We are focused on building a gender equitable team, as well as fostering a culture that is diverse, inclusive and welcoming. We encourage applications from fun folk of all ages, cultures, First Nations people, abilities, sexual orientation + gender identities.

For all applications, please email answers to the following questions + shoot your resume and cover letter through to hello@maggiesbar.com.au

1. What is your current favourite boozy beverage + why?

2. What is your current favourite place to eat and why?

3. What are you after? Why Maggie’s? Tell us more!