Front of House Manager - Pasta Emilia Osteria, Surry Hills Family-run Italian Osteria specialising in Emilia-Romagna cuisine. Lead the floor, train FOH staff, manage service and guest experience. Hands-on role for a calm, experienced hospitality professional seeking a long-term position in a respected Sydney restaurant.
Pasta Emilia is a 20-year-old, family-run Italian Osteria specialising in the regional cuisine of Emilia-Romagna. Our approach is grounded in craft, consistency and genuine hospitality rather than theatrics. We are supported by a certified-organic Pasta Lab and our own biodynamic vineyard in the Hunter Valley, and we value people who respect provenance, process and culture.
We are seeking an experienced Front-of-House Manager to lead our dining room with calm authority, warmth and attention to detail. This is a hands-on floor role for someone who leads from presence, not position.
The Role
You will take ownership of daily service, setting the tone on the floor and ensuring a smooth, confident guest experience across lunch and dinner. Responsibilities include training and mentoring FOH staff, maintaining service standards and order of service, managing reservations and guest flow, and handling issues with discretion and professionalism. You will work closely with the kitchen and ownership to ensure alignment between food, wine and service.
This role also involves rostering, basic cost awareness, staff development and contributing to a positive, stable team culture.
About You
You have proven experience as a FOH Manager or senior supervisor in a quality restaurant environment. You are comfortable managing busy services, confident communicating with guests, and generous in how you lead your team. A strong interest in Italian food and wine is important; formal wine qualifications are welcome but not essential. Most importantly, you are reliable, grounded and looking for a long-term role where you can take pride in the room you run.
Why Join Us
Pasta Emilia offers stability, clear values, owner involvement and the opportunity to shape service culture in a respected Sydney institution.
Applications via Scout or directly to simon@emilia.com.au.
