Venue Manager

JOB TITLE:  Venue Manager

JOB TYPE: 5-month contract, potentially ongoing

LOCATION: 34- 36 Market Street, Southbank VIC

SUPERVISOR/MANAGER: Dave Irwin- Founder

Patient Wolf, a highly regarded Melbourne-based gin brand and distillery located in South Melbourne, is currently in need of a front of house manager. With a focus on innovation not just our products but also at our exquisite bar, we have cultivated a supportive work environment that prioritises the growth and development of our team members. Now having celebrated 8 successful years, Patient Wolf has solidified its position as one of the largest independently owned distilleries in Australia.

looking for our new talented venue manager to join our team. We are seeking interested individuals who are wanting to fully embody the ethos of our brand

YOUR ROLE:

As the venue manager, your main responsibility will be to oversee all front-of-house operations, including the bar, retail, and events. This important role gives you the freedom to manage the entire operation of the bar and retail area while making the most of the beautiful distillery setting. Your responsibilities will include managing staff, handling finances, developing menus, managing guest relations, preparing and serving cocktails, providing training, organising events, and overseeing maintenance and cleaning. You will also collaborate closely with the marketing team to ensure the success of the bar and maintain a great working atmosphere.

MAIN DUTIES/RESPONSIBILITIES:

• Oversee all bar operations
• Profitability of the bar
• Event and functions management
• Retail sales management
• Training for bar, floor on operations and bar and retail offerings including ongoing training programme
• Preparation, execution and consistency of all food and beverage
• Responsible service of alcohol and licensee responsibilities
• Oversee the cleaning and maintenance of the venue
• Ordering and stock management

SKILLS & EXPERIENCE

• Current RSA
• Previous management experience is highly desirable
• Ability to engage your team
• Strong Cocktail and spirit knowledge
• Menu development experience

Experience

• Previous Bar Manager experience and/or people management
• Cocktail experience
• Hospitality, customer management experience
• Management experience
• Budget and profitability reporting

Skills

• Have a good knowledge of spirits
• Financial management
• Cocktail knowledge
• Exceptional people skills
• leadership
• Passion for the hospitality industry and building for the future
• Training skills and the ability to pass on knowledge to the team
• Work in a fast paced, goal orientated environment
• Innovative with hospitality operations

Performance Goals

• Lead the team with integrity and provide an outstanding workplace
• Financial KPI’s
• All products are of the highest quality level
• Venue cleanliness and maintenance
• Team training and ongoing processes
• Stock management