Grocer Manager

A rare opportunity has come up for an experienced & dynamic full-time Manager to lead the team at Spring Street Grocer. This role will suit someone with high level food retail or a hospitality background who's passionate about fine food and offering exceptional customer service.

Spring Street Grocer offers the finest selection of grocery items and prepared take home meals, take-away coffee & panini bar, features a custom underground cheese maturation room and gelateria that churns fresh gelato daily.

This is a hands-on role that involves working across all areas of the business with a skilled team of cheese mongers and grocer staff, focusing on retail sales, as well as maintaining our high service standards to both in store and online customers. 

A bit about the position:

• Manage the performance and training of all team members
• Maintain the reputation, high standards and culture of the venue
• Develop relations with new & long-term regular customers 
• Prepare & manage FOH rosters
• Relationship building with all suppliers - Old and New
• Handle customer enquiries
• Overseeing daily operations 
• Stock purchasing & Inventory control
• Managing wastage by working closely with Grocer chef

If you think the following points describe you, then please get in touch:

• Have at least 2 years previous experience in hospitality & food retail in a supervisor or management role
• Immaculate presentation
• A strong leader, ensuring the smooth running of every service.
• Patient, polite, responsible and respectful in the way you deal with all your guests and colleagues
• Can maintain quality of work and speed during busy periods
• An ongoing commitment to improving your product knowledge 
• Physically fit to safely handle a range of products from different storage areas & cool rooms around our venue
• Experience working with retail POS system (Bepoz) and Lightyear but not essential. 

In return we offer:

• Opportunity to work and learn in an exciting dynamic food focused business
• A chance to have creative input with ticketed events and cheese courses
• Opportunity to meet local farmers and cheese producers both on and off site
• Working with exclusive products imported solely by Spring Street Cheese Cellar
• Trained in Affinage 
• No split shifts and flexibility over a 7-day trading period
• Generous staff discounts on food & wine to help with your journey