Assistant Venue Manager

Republic Economica

South Yarra 

@republic.economica 

Republic Economica takes guests back to a place of nostalgic prices, where the economy was flourishing from the absence of quantitative easing (the 90’s). Providing soothing relief to wallets, with tasty pizza, pasta, cocktails & more for only $9. Five-star quality for a two-star price point, we aim to please for breakfast, lunch, dinner & late-night swill & sways! 

Fantastic opportunity for an experienced Assistant Venue Manager to assist lead front of house operations and foster Republic Economica to reach its full potential! 

Responsibilities and Duties:

• Promote and maintain a consistent and high-quality standard of customer service
• Proactivley lead, train and motivate front-of-house team
• Maintain high knowledge of venue food, beverages, food, specials, events and functions 
• Control operational costs and identify measures to cut waste
• Ensure compliance with sanitation and RSA and safety regulations
• Build rapport with guests, suppliers, venue team and other departments
• Facilitate staff training
• Assist recruit and onboard staff
• Identify customers needs and respond proactively to all their concerns
• Make beverages, including cocktails and coffee 
• Venue open/close. Includes cash up, balancing variances, final checks over venue close and locking up 
• Ensure team complete checklsits and procedures
• Work closely with the kitchen staff members regarding the quality and the aesthetic of the food, replaying customer feedback to kitchen team 
• Attend meetings when required 

The Successful Candidate:

You must demonstrate proven experience in hospitality and enjoyment in engaging with customers, enhancing experience and expectations. The successful candidate will have:

• An entrepreneurial mindset with strong interpersonal and problem-solving skills
• Ability to remain calm under pressure, and maintain smooth operations during busy hours
• A leadership style that is supportive, positive, authentic, engaging, and strategic
• Ability to train staff and deliver feedback effectively, drive teamwork
• Strong work ethic, excellent communication, organisational, delegation and conflict resolution skills
• Working knowledge of various computer software programs (MS Office, Deputy, Lightspeed, Opentable, Me n U)

Benefits:

• Discounts across group venues
• Supportive management and departments (Bookings, Marketing, Events, HR, General Manager)
• Oppurtunity for growth within the group 
• In-house training 
• Freshly re-branded venue, we welcome your ideas that will nurture our growth and success!