Roasting Second in Charge (2iC)

At Proud Mary Coffee Roasters, we’re all about great coffee, unexpected combinations, and heartfelt experiences. From Australia to the U.S.A., we champion the craft, from sourcing exceptional beans, cultivating fun and innovative work environments, to roasting for top-tier quality.

Now, we’re looking for a passionate Roasting Second-in-Charge (2IC) to start in early January 2025. If you’re a coffee professional who loves to nerd out on quality, thrives on innovation, and wants to support a company that champions our relationships, this is your chance!

In this role, you’ll:

• Work with some of the rarest, most exciting coffees on the planet.
• Support our Global Head of Roasting in delivering exceptional quality.
• Celebrate the stories, people, and processes behind the cup.

KEY RESPONSIBILITIES:

Product Development

• Refine and develop roast profiles
• Correspond with Green Buyer to align on origin stories and buying approach

Management

• Manage and complete scheduled maintenance
• Work effectively with our Sales Team to close the customer feedback loop
• Oversee a small, highly functioning, team in the absence of the Head Roaster

Production

• Daily setup and fulfilment of production schedules
• Inventory management, ordering and internal coordination

Quality Control

• Setup, pack down and logging of daily QC cuppings and analysis
• Preventive solutions to any conflicts relating to coffees

EDUCATION & EXPERIENCE:

• Well-developed computer literacy skills, including Microsoft 365, Deputy, and Cropster
• Communication and interpersonal skills with an engaging, understanding, and motivating style
• Competent conceptual, analytical and problem-solving skills
• Excellent understanding of cuppings, roast profiling, and basic coffee standards
• Lead by example in building healthy culture & a positive work environment
• Physically capable of meeting the demands of working in a factory
• 2 years roasting experience preferred
• Previous management experience preferred