Manager

We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations, ensure excellent customer service, and drive profitability. The ideal candidate will have a passion for the hospitality industry, strong leadership skills, and the ability to create a positive work environment.

Key Responsibilities:

• Operational Management:

  • Oversee daily restaurant operations, including front-of-house and back-of-house activities.
  • Ensure compliance with health and safety regulations.
  • Manage inventory, ordering, and supplier relationships.

• Staff Management:

  • Recruit, train, and develop team members.
  • Create staff schedules and manage labor costs.
  • Conduct performance evaluations and provide ongoing feedback.

• Customer Service:

  • Ensure high standards of service are maintained at all times.
  • Address customer complaints and resolve issues promptly.
  • Implement customer feedback to improve service and offerings.

• Financial Management:

  • Monitor financial performance and implement strategies to increase profitability.
  • Prepare and manage budgets, forecasts, and financial reports.
  • Manage cash handling procedures and ensure accuracy.

• Marketing and Promotions:

  • Develop and execute marketing strategies to attract customers.
  • Organize events and promotions to enhance guest experience.
  • Collaborate with the marketing team to improve online presence.

Qualifications:

• Proven experience as a Restaurant Manager or in a similar role.
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and work under pressure.
• Proficiency in restaurant management software and Microsoft Office Suite.
• Knowledge of food and beverage operations and inventory management.

Education:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.

Benefits:

• Competitive salary and performance bonuses.
• Health and dental insurance.
• Opportunities for professional development and career growth.
• Employee discounts and perks.